LiveWhale

Welcome, Guest Login

Support Center

Files, Places, Tags

  • Adding/editing a file

    From the LiveWhale interface, click the “Files” link. If you are adding a file, click “Add a New File”, otherwise find the file you wish to edit and click it. (If you wish to add multiple files at once, click “Bulk Add Files”, however this may requi...

  • Managing files

    From the LiveWhale interface, click the “Files” link. The manage files screen will list all files in your group. From left to right, each file displays: A checkbox allowing you to select multiple files and perform bulk actions from the “With ...

  • Deleting a file

    From the LiveWhale interface, click the “Files” link. Find the file (or files) you wish to delete in the list and check the box next to it. Choose “Delete” from the dropdown menu, and click “Go”. Note: The selected item(s) will be removed from the...

  • Adding/editing a tag

    Click the Tags link at the top corner of the screen. Click Add a New Tag. In the text field that appears, enter the name of your new tag. Tags may contain alphanumeric characters, and a handful of punctuation, including smart quotes. When do...

  • Managing tags

    Click the Tags link at the top corner of the screen. The manage tags screen will list all tags in your group. A checkbox allowing you to select multiple tags and perform bulk actions from the With checked items… drop-down menu. Available act...

  • Deleting a tag

    From the LiveWhale interface, click the “Tags” link at the top righthand corner of the screen. Find the tag (or tags) you wish to delete in the list and check the box next to it. Click the “Delete” button. Note: The selected item(s) will be remove...

  • Adding/editing a place

    From the LiveWhale interface, click the Places link. If you are adding a place, click Add a New Place, otherwise find the place you wish to edit and click it. Whether adding or editing a place: Fill out the form with the relevant information for y...

  • Deleting a place

    From the LiveWhale interface, click the “Places” link. Find the place (or places) you wish to delete in the list and check the box next to it. Choose “Delete” from the dropdown menu, and click “Go”. Note: The selected item(s) will be removed from ...

  • Managing places

    When users add news, events, etc. to LiveWhale, they are able to plot their content on a map. By adding new Places to the Places library, they will be able to use existing, standardized locations to map their content to, and will not have to supply t...

eb8f96c071020d8b0923da726d6cab65@livewhale.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete